January 22, 2014
Dear Awesome Customer,
We love you, we really do. We thank you for your support, your Facebook posts, your late night calls, your Yelp reviews, your Twitter tweets, your feedback and your suggestions. We are sorry to say that we are discontinuing our cookie sales.
This is not because of lack of love, support, interest or sales. It is simply because we have not found a way to make a profit on these delicious, healthy, made-with-care cookies without compromising our ingredients, freshness and sustainability.
Don’t worry, don’t be sad, don’t cry! We are not defeated or discouraged. We are open to finding another way to bring delicious food, inspiration and knowledge to you, our dedicated fan base. We are also, more than ever, open to financially supporting ourselves in this way. We hope to show up in your lives again sometime soon, in one fashion or another.
Let’s not break up, let’s still be friends! Feel free to send us your ideas, job offers, proposals, café spaces, cooking/nutrition class requests and more. We would love to keep in touch with you.
Thank you for supporting Undercover Cookies this past year. We can’t express how much you mean to us, and how much we have taken each of you into our hearts. We have learned and grown so much and we owe a lot of that to you.
Valerie, Cindy and Eva